Refunds & Cancellations

At BharatBooks Cloud, we value our customers and strive to provide the best Cloud ERP experience. This policy outlines the conditions under which refunds and cancellations are processed.

1. Subscription Cancellation

You can choose to cancel your subscription at any time. However, the cancellation will take effect at the end of your current billing cycle. You will continue to have access to all premium features until your validity expires.

2. Refund Eligibility

We offer a 7-day Money Back Guarantee for all new subscriptions. If you are not satisfied with our software features or encounter technical issues that we cannot resolve, you are eligible for a full refund within 7 days of your first payment.

3. Non-Refundable Items

• Renewal payments for existing subscriptions are non-refundable.
• Refunds are not applicable if the account is suspended due to a violation of our Terms & Conditions (e.g., fraudulent accounting).

4. Currency and Pricing

All subscription prices are listed and processed in Indian Rupees (INR). In the case of a refund, the amount will be credited in INR to the original payment source.

5. Refund Process

To request a refund, please follow these steps:

1. Send an email to akbartube51@gmail.com from your registered email ID.
2. Include your Order ID or Transaction UTR Number.
3. State the reason for the refund request (this helps us improve our service).

Once approved, your refund will be processed within 5-7 working days and will be credited back to your original payment method (Bank Account/UPI/Card).

6. Duplicate Payments

In case of duplicate payments made due to technical glitches, the extra amount will be refunded in full without any questions, provided you notify us within 48 hours.

7. Contact Us

For any queries related to refunds or cancellations, please reach out to us:

Support Email: bharatbookscloud@gmail.com
Contact Number: +91 6009138651 / +91 8787624735
Office Address: Stalin Milani, Near Police Hospital, Agartala, Tripura - 799003